Louis Crisci
SVP Operations
Professional Experience:
2002-2014 Senior Vice President – allRisk Property Damage Experts
In his role as SVP, Director of Operations, Lou is responsible for leading the firm’s emergency mitigation division, which responds to large losses due to water, fire, sewage, mold and structural failure. In Lou’s twelve years, he has managed 3,000 projects, with single projects in excess of $3 million. Lou is responsible for providing oversight to his AVP, Emergency Service Supervisor, Crew Chiefs, Field Technicians, Warehouse and Administrative Staff which can total 80+ employees. Lou is the central point of command for all inbound new loss assignments, and overnight emergency calls requesting emergency response. In one of his key functions, Lou identifies and establishes communication with the insured, carrier, broker, TPA and adjuster to ensure that information is centralized and shared with ease for a smooth claims process. Dispatching lead assessment teams, evaluating daily progress reports, dispatching estimators, developing daily and on-call schedules, communicating daily updates to insured and insurance contacts, and providing hands-on-supervision of large losses comprise much of the logistical duties of the SVP of Operations. In addition, Lou manages the reporting software and programs to prepare and/or approve the emergency service invoices.
1987-2002 Property Specialist – Selective Insurance
Certifications:
- Residential Estimation
- Commercial Estimation
- Mold Remediation Technician – ASCR
- Mold Remediation Supervisor – ASCR
- Chronic Structural Moisture Problems – MEHRC
- Property Adjustment Negotiations
- Business Interruption
- Forensic Infrared Thermography
Educational Speaker:
- Mold – NJASBO Annual Conference, 2012
- Mold – Temple University and Temple University Hospital, 2012
- Mold – Cumberland County Board of Health/Coalition for Safe Homes, 2012
Media Expert Resource:
- “How to Prevent Burst Pipes in Your Home” – NBC10 on-air interview
- “Hurricane Tips for Homeowners” – Fox 29 – on-air interview
Education:
- Rutgers University – Bachelor of Arts
- Burlington County Police Academy